Effective Date: July 30, 2026
These Billing Terms & Conditions govern all payments made through Common Project. By placing an order on our website, you agree to the following billing terms.
1. Accepted Payment Methods
We accept secure payment methods available during checkout, including major credit and debit cards and other supported payment options.
All transactions are processed through secure third-party payment providers.
2. Billing Information
Customers are responsible for providing accurate and complete billing information.
If incorrect billing information is provided, we reserve the right to delay, suspend, or cancel the order until verification is completed.
3. Payment Authorization
By submitting your payment, you authorize Common Project and our payment processor to charge the full amount of your purchase, including applicable taxes and shipping fees.
Orders will only be processed after payment has been successfully authorized.
4. Currency
All prices displayed on our website are charged in the currency shown at checkout.
Your bank or card issuer may apply exchange rates or additional fees for international transactions.
5. Taxes
Applicable taxes will be calculated and displayed during checkout where required by law.
Customers are responsible for any customs duties, import taxes, or local government charges applicable in their country.
6. Order Confirmation
After successful payment, you will receive an order confirmation email.
If you do not receive a confirmation, please contact our customer support before placing another order.
7. Failed or Declined Payments
Orders with failed or declined payments will not be processed.
If your payment is declined, please contact your bank or card provider before attempting another purchase.
8. Fraud Prevention
To protect our customers, we reserve the right to perform payment verification and fraud screening.
We may request additional information before approving an order.
Orders suspected of fraudulent activity may be cancelled without prior notice.
9. Pricing Errors
While we make every effort to ensure pricing accuracy, errors may occasionally occur.
If a pricing error is identified, we reserve the right to cancel the affected order and issue a full refund if payment has already been received. Pricing and billing practices commonly include provisions allowing correction of obvious pricing mistakes before fulfillment.
10. Refunds
Approved refunds will be issued using the original payment method.
Refund processing times depend on your payment provider and financial institution.
Please refer to our Refund Policy for complete details.
11. Chargebacks
If you believe there is an error with your payment, please contact our customer support before initiating a chargeback.
Unauthorized or fraudulent chargebacks may result in order cancellation and suspension of future purchases.
12. Billing Policy Updates
We reserve the right to update these Billing Terms & Conditions at any time.
Changes become effective immediately after being published on this page.
13. Contact Us
If you have any questions regarding billing or payments, please contact our customer support through our Contact Us page.